Thank you for shopping with SILVER PRADO. We are committed to providing you with the best shipping options, no matter where you live.
All orders are processed within 1-3 business days. Once your order has been shipped, you will receive a notification email with your tracking number.
Please note: Orders are not processed or shipped on weekends or holidays.
We source our products globally to bring you the best prices and quality. For the United States and Canada, our estimated delivery times are:
United States: 10 – 20 business days.
Canada: 12 – 25 business days.
Note: Delivery times may vary depending on your local postal service and any customs processing delays.
Once your order is dispatched, we will provide a tracking number via email. You can track your package directly through our website or via international tracking platforms. It may take 3-5 days for the tracking information to update in the carrier's system.
Silver Prado is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This is particularly relevant for our Canadian customers, as local authorities may occasionally apply import duties.
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a very small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
